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Privacy Policy

This Privacy Policy for Virtuobuzz (“Company”, “we”, “us”, “our”) outlines how we collect, use, and disclose information about users of Virtuobuzz's website (www.virtuobuzz.com), mobile and web applications, and any related tools, features, and services (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING OR ACCESSING ANY OF THE SERVICES, YOU AGREE TO THE USE OF YOUR INFORMATION AS OUTLINED IN THIS PRIVACY POLICY AND TO THE OTHER TERMS HEREIN. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT ACCESS AND USE THE SERVICES.

Privacy Policy Updates

We may modify this Privacy Policy from time to time in which case we will update the “Last Revised” date at the top of this Privacy Policy. If we make changes that are material, we will use reasonable efforts to notify you (e.g. by email sent to the email address specified in your account) and obtain your consent and take additional steps as required by applicable law. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on the Services, or by other means, consistent with applicable law. IF YOU DO NOT AGREE TO ANY UPDATES TO THIS PRIVACY POLICY PLEASE DO NOT ACCESS OR CONTINUE TO USE THE SERVICES.

Collection and Use of Information

To deliver specific services to you, we may request certain details or information. The data you provide through our Services includes:

  • arrowRightContact Details: Includes name, email, address, and phone for communication and customization.
  • arrowRightAccount Info: Username, password, and security questions for account security. Keep these confidential.
  • arrowRightPayment Info: Bank and card details for transactions and service provision.
  • arrowRightDemographics: Age, gender, occupation.
  • arrowRightPreferences: Information about services settings, themes, or buzzer sounds that the user prefers.
  • arrowRightSocial Media Handles: If users want to share their session results or invite friends to play.
  • arrowRightFeedback and Reviews: Any comments or ratings about the game experience.
  • arrowRightOptional Info: Any extra details you provide, by contacting us via email, social media or other channels.
  • arrowRightCommunication Preferences: Whether the user prefers to be notified about service updates, new features, or promotional offers via email, push notifications, etc.

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, web beacons/clear gifs, other geolocation tracking technologies, etc. (“Tracking Technologies”). Usage Data may include:

  • arrowRightUnique device identifier.
  • arrowRightDevice type, such as your phone, computer, or tablet
  • arrowRightIP address
  • arrowRightBrowser type
  • arrowRightDate and time stamps, such as the date and time you first accessed the Services
  • arrowRightOperating system
  • arrowRightLog data
  • arrowRightPrecise location
  • arrowRightInteraction data like clickstream and ad views that help us personalize content, market to you, and analyze user engagement.

Note: Some features may require additional information. Opting out may limit access to these features.

How the Company Shares Your Information

We may share your information with third parties in certain circumstances including:

  • a.With service providers like payment processors and data analytics firms.
  • b.For marketing purposes.
  • c.To comply with legal requirements, including law enforcement and regulatory inquiries.
  • d.To enforce our terms of service.
  • e.For the safety and security purposes.
  • f.Upon your request, such as when using social media widgets or login integrations.
  • g.With professional advisors like auditors and lawyers.

You agree that this sharing is permitted under this Privacy Policy.

Cookies

Overview

We use cookies and similar technologies for various purposes like user authentication, preference storage, content popularity, ad effectiveness, and traffic analysis. Learn more about your choices regarding cookies here.

Cookies and Related Technologies Overview

Cookies are small text files stored on your device and we use them along with other technologies like pixel tags and SDKs for various purposes. These collect data such as device type, operating system, and browsing behavior. They help us and third parties understand user interactions and gather similar information.

Types & Purposes of Cookies

  • a.Strictly Necessary Cookies: Essential for site operation and security. Deleted when you leave the site.
  • b.Performance Cookies: Aggregate anonymous data to improve site functionality.
  • c.Functionality Cookies: Remember your preferences and greet you by name. Remain until cleared.
  • d.Targeting Cookies: Collect browsing data to improve ad relevance, set by us or selected third parties.

Your Choice

To block cookies, adjust your browser settings. Visit www.allaboutcookies.org for guidance.

Note: Blocking cookies may limit site access.

Third Party Websites and Links

We may link to third-party websites not controlled by us. We're not responsible for their privacy practices, so review their policies before sharing information. We also can't control how data you share on social platforms or other public venues is used. Our links don't imply endorsement, and we disclaim liability for third-party actions. Information you submit to third parties is governed by their privacy policies.

Children’s Privacy

Children under the age of 13 are not permitted to use the Services, and we do not seek or knowingly collect any personal information about children under 13 years of age. If we become aware that we have unknowingly collected information about a child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database.

If you are the parent or guardian of a child under 13 years of age who has provided us with their personal information, you may contact us using the below information to request that it be deleted.

Data Security

Please note that any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you transmit to us you do at your own risk.

Data Deletion Instructions

By applicable laws and regulations, we will delete or anonymize personal information once it is no longer needed for its intended purpose or upon request from the individual whose data is being stored. To delete your account and associated personal data, please access your profile within the Website or the Mobile App and select the "Delete your account" option; if you experience any problems, contact us at hello@virtuobuzz.com.

Please note that some data may need to be retained for legal or regulatory purposes, and in such cases, we will ensure that it is kept secure and confidential. By using our services, you agree to our data deletion instructions and acknowledge that we will do our best to comply with all applicable data protection regulations.